Senior Systems Engineer Resume

Professional Summary

Senior Systems Engineer with over a decade of expertise architecting, deploying, and managing high-availability hybrid infrastructure for global enterprises. Proven champion of workflow automation, enterprise-scale provisioning, and robust configuration standards across 40+ countries and 5,400+ users. Expert in bridging complex Windows/Linux ecosystems with modern virtualization and proactive environment monitoring. A highly effective technical mentor who combines deep engineering discipline with a foundational background in organizational leadership and human resources.

Technical Expertise

Infrastructure & SME Architecture

APC EcoStruxure IT Expert (Global SME), VMware vSphere/ESXi, Hyper-V, Cisco UCS, Cisco Intersight

Automation & Provisioning

Tanium (Provision & Deploy), PowerShell Scripting, Microsoft Deployment Toolkit (MDT)

Cloud & Systems Administration

Azure Cloud Administration, Windows Server, Red Hat Enterprise Linux (RHEL), Ubuntu, CentOS

Networking & Identity

Entra ID, Active Directory, Group Policy (GPO), DNS, DHCP, Cisco/Aruba/Brocade Switching, Ruckus Wireless

Professional Experience

Systems Engineer — Medpace Inc.

December 2021 – Present | Cincinnati, OH

Global Infrastructure SME: Serve as the global Subject Matter Expert (SME) for APC EcoStruxure IT Expert, centralizing the monitoring and management of critical power and environmental infrastructure across 40+ countries for 5,400+ users.
Automated Enterprise Provisioning: Standardized and accelerated global server deployment workflows by designing and executing automated bare-metal and virtual provisioning strategies for Windows Server and Red Hat Enterprise Linux (RHEL) utilizing Tanium Provision.
Disaster Recovery & Business Continuity: Architect and manage robust data protection and enterprise recovery solutions using Commvault and Metallic; design live replication workflows to minimize Recovery Point Objectives (RPO) and ensure global failover resilience.
Team Mentorship & Onboarding: Selected by leadership as the primary technical trainer for all incoming engineering team members, accelerating onboarding times and ensuring team alignment with enterprise standards.
Process Automation & Governance: Championed DevOps principles within the infrastructure team by automating routine administrative tasks and creating comprehensive, high-quality documentation to ensure operational consistency and eliminate knowledge silos.
Hybrid Cloud Administration: Engineer and optimize a diverse server ecosystem including Windows Server, Red Hat Linux, and Ubuntu, alongside Azure cloud resources and Cisco UCS blade servers.
Incident Resolution: Serve as a Tier 3 escalation point for complex technical issues within ServiceNow, consistently meeting SLAs for high-priority global tickets.

Network Administrator — Dayton Cincinnati Technology Services LLC

April 2013 – December 2021 | Blue Ash, OH

Multi-Site Administration: Solely responsible for the network and system administration of 15 separate buildings, supporting 6,000 users and 7,000 devices across SW Ohio.
Virtualization & Deployment: Designed and administered VMware and Hyper-V environments; streamlined endpoint provisioning by implementing Microsoft Deployment Toolkit (MDT) for automated Windows image deployments.
Network Engineering: Deployed and managed switching infrastructure (Cisco/Aruba/Brocade) and enterprise wireless networks (Aruba/Ruckus/HP) to ensure 99.9% uptime for school and business clients.
Project Leadership: Led year-long infrastructure upgrade contracts for enterprise clients, managing full-lifecycle installations of camera systems, IP phones, and server migrations.
Automation: Developed scripts to automate routine maintenance tasks, significantly reducing manual administrative overhead.

Human Resources Manager — Walmart Stores Inc.

March 2007 – August 2014 | OH, IL, KY

Leadership & Strategy: Managed HR operations across multiple states and regional markets for the world's largest private employer, consistently recognized as a top regional performer for compliance and operational excellence.
Talent Development: Leveraged organizational psychology and training strategies to accelerate staff development, resulting in being named Training Coordinator of the Year.